If you sign up on our website you’ll receive a welcome discount & you’ll always be the first to know of any promos or sales or new products as they come up.
Unfortunately, we are unable to cancel orders once it has been paid for. We receive a lot of orders and we are unable to go through them individually as this will cause delays to all other orders. Please review your items before completing your orders. Only items showing in your Order Confirmation will be shipped unless the items are Out of Stock.
Our websites are compatible with most mobile devices and browsers. We suggest restarting the browser and clearing the cache before logging in again. If you continue to face problems, please send a screenshot of the error to email@example.com and we will assist you.
When you enter your promo code at checkout and it is invalid, you will receive an error message indicating the reason. Please note that you cannot use a promo code in conjunction with another offer and you cannot ever use more than one promo code per order. There also may be some specific product exclusions and there will often be a restriction of one use per customer. Another common reason the promo code may not work is that it has expired. Always check you are within the promotional dates.
We know how annoying it is when your favorite items are out of stock. In the event that your item is unavailable, please click the ”Remove Me” link located under the specific item. This will not affect the rest of the items in your cart. We will process a refund if any items in your order is out of stock.
Unfortunately, we are unable to amend orders once it is paid. Please review your cart contents before completing your order.
Orders are confirmed once payment has been completed. You will receive an email with your confirmation and order number to the email you processed your order with once it is confirmed (you may need to check junk or spam).
Most payments are processed immediately. Once the order has been confirmed you will receive a confirmation email with delivery details. If you do not receive a confirmation email within 24 hours, please contact us. Please do not re-create your order to prevent duplication.
The order confirmation number can be retrieved in your confirmation email & when you view your “Order Status” under “My Account”.
At this stage we only accept orders online as it is the most secure method of payment.
You can shop with us online with use by visiting www.bondibodz.com.au
- To add items in your cart, click on “Buy Now” or “Add to Cart” for the item you wish to purchase
- To change the quantity of the item, change the number in the quantity box
- To review the items in your cart, click on the shopping bag/cart icon, located in the top right corner of the page
- Click on the “Proceed to Checkout” button
- If you have an applicable discount or promotional code enter it and click on the
- Apply button. The total price will be updated with the discount.
- Enter your details and shipping details
- Select your preferred shipping method and then click on the Continue to Payment button
- Enter your payment details and click on the “Pay Now” button
You will receive a confirmation email shortly after you have placed your order. Your order is not confirmed until you receive a confirmation email.